Q: How Do I Know What Size Unit to Buy?
A: Our R/O units are meticulously rated to match your daily or hourly treated water needs. For example, a specific unit produces 5000 liters of pristine water per day under optimal conditions. As actual conditions can vary, we recommend opting for a unit with a higher rating to accommodate unexpected changes in water conditions. If you anticipate fluctuations, choose a larger rated unit to ensure seamless water treatment without compromises.
Q: Material of reverse osmosis system?
A: Select from FRP filter with U-PVC piping, stainless steel filter with U-PVC piping, or opt for an all-stainless steel construction to suit your specific needs.
Q: What kind of water RO system can treat?
A: Our versatile RO system is designed to treat a wide variety of water sources, including city water, underground water, river water, spring water, lake water, brackish water, and even sea water, delivering exceptional quality across all applications.Q: Is this machine easy to install? Will you arrange engineer to help me install?A: Our system is designed for straightforward installation. The unit arrives fully assembled; simply load the materials into the filters, perform a backwash, and conduct a quick rinse. You can follow our detailed English instructions and video for seamless setup.
Q: What is packing of this machine? Is it suitable for shipment?
A: The machine is securely packed in a standard wooden case, ensuring safe transit. Upon arrival, simply open the wooden case to access your equipment, ready for immediate use.
Q: What is warranty?
A: We're pleased to offer a comprehensive one-year warranty for your peace of mind. Should you encounter any issues within this period, simply capture images and share them with us. Our expert engineering team is dedicated to diagnosing and resolving any problems promptly. If replacement of any spare parts is necessary, rest assured, we will deliver new ones to you at no additional cost.
Q: What are the available payment methods?
A: Once your order is confirmed, we will provide a detailed sales contract inclusive of our company's bank information. You can conveniently transfer funds to our company bank account via T/T. Alternatively, you may choose to place your order online for a streamlined process.